Products

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Services

Custom Blinds offers a broad range of services for our customers covering Residential, Commercial and Contract requirements.

For the residential customer, we offer a fast, helpful and friendly service together with a full fitting service, unconditional guarantee and all at prices that will not be beaten.

For the commercial customer, not only do we offer quality, reliable and durable products, we also offer a complete service from initial survey / quotation through to final installation with the minimum of fuss, a fast and efficient backup service and all at prices which can be tailored to meet your budget requirements.

For the contract market, we offer quality, reliable and durable products, a complete service from initial survey / quotation through to final installation, a fast and efficient backup service and all at prices which your client will approve of.

Whether we are supplying Residential, Contract or Commercial customers, we have always followed a philosophy:

Residential

The Residential customer is where we first started supplying and installing blinds and despite the increase in our contract and commercial business, the Residential customer is still an important and significant part of our business.

Whether you are looking for one roller blind for your bathroom, blinds at every window throughout your new house or conservatory blinds, you will receive the same time and attention. We will offer advice on the best type of blinds for each window, the different types of blind that are available, the advantages and disadvantages of each type of blind, the options available for each blind, the fabrics that are available and the differences between them and any other information or assistance that you may need.

In addition to our normal goals previously mentioned, for the Residential customer we offer:

Commercial

Commercial work is now the largest percentage of the work that we currently carry out which is due not only to us actively seeking this type of work but also due to the amount of referrals and repeat business we are receiving from our commercial customers.

We have supplied and installed all types of blinds to offices, factories, shops, schools and many other types of commercial customers.

We have the experience to offer advice on the most suitable type of blind, the fabrics that meet your particular requirements, the options that are available concerning method and time of installation and working within any budget limitations that you may have.

When installing blinds we are fully aware that you have a business to run and therefore we try to ensure the minimum of mess and disruption if we are fitting during normal working hours. If fitting during normal working hours is a problem for you, then we are equally happy to install outside of normal working hours either after your working days has finished, at weekends or during holiday periods.

It is our consideration of the the smaller details such as installation which sets us apart from other companies and which once we have supplied blinds to a commercial customer, they come back to us in the future.

Contract

The Contract part of our business has been growing quite significantly over the past few years and it now makes up a fairly large part of our turnover.

We currently supply main contractors, commercial refurbishment companies, other window blind companies, Southampton City Council and we are an approved supplier to Portsmouth NHS Hospitals.

All of our normal goals mentioned above are important whoever the customer might be, but for the contract market we believe there are two further rules which are most important:

Trade

Our Trade business is steadily growing and it is an area of our business that we are keen to develop.

We do not get involved with the initial survey, quotations, fabric selections or installation of the blinds, we have no contact with your customer, unless you want us to for some reason, and we will never knowingly compete against you for any business, whether it be contract, commercial or domestic.

We are however, always available for any help or advice that you may require and depending on location, we will even visit site to assist with any problems or advice that you may require.

This service is designed for companies such as commercial refurbishment companies, partitioning companies, curtain and blind retailers, etc. who are quite happy to carry out initial site surveys, take measurements, supply quotations, and install the blinds but who do not have the facilities to manufacture the blinds or who do not wish to manufacture the blinds.After having researched the trade supplier market, we have found that the benefits of using our trade service are: